Description

Smoother processes, greater efficiency and cost savings are just a few of the advantages that will make your organization more competitive when you implement Lean and Six Sigma continual improvement principles.

Lean techniques eliminate wasteful activities, while Six Sigma is a disciplined method for meeting customers’ expectations and eliminating defects in any process.

Investing in Lean Six Sigma training is the beginning of a new way of doing business. A commitment to implementing these methodologies and tools creates a culture of operational excellence. In the end, you’ll achieve bottom-line results from the projects your Black Belts undertake and you’ll transform your organization into a more efficient, customer-focused one.

Learning Objectives

The overarching learning objective of this course is to develop a comprehensive set of skills, which will allow you to effectively function as a change agent within an organization. Upon completion of this training course, participants will be able to:

• Relate Lean Six Sigma concepts to the overall business mission, vision, objectives, goals, and tactics.



• Understand and communicate using Lean Six Sigma concepts.



• Think about your organization as a collection of processes, with inputs and activities that determine the output and measures that assess effectiveness.



• Understand and apply the five step DMAIC model as a roadmap to organize process improvement projects.



• Understand the role of teams to achieve process improvements.



• Understand the difference between the Voice of the Process (VOP) and the Voice of the Customer (VOC) and the role they play in analyzing business processes.



• Identify the eight major forms of waste and use Lean concepts and tools to eliminate that waste.



• Understand variation in processes including patterns and measures of variation.



• Determine what to sample, sampling frequency, and sample size.



• Understand measurement error and its impact on the collection of data.



• Understand common causes of variation and special assignable causes of variation.



• Understand control charts (components, interpretation, and use in decision-making).



• Monitor and control variation with variable and attribute control charts.



• Describe basic process capability.



• Understand standard deviation.



• Identify common SPC challenges and how to avoid them.



• Use Minitab Statistical software to analyze data.



• Use Quality Companion software to manage and document Lean Six Sigma projects.



• Certification as a Lean Six Sigma Green Belt.

Topics Covered

Week One

• Project identification
• Team building


• Introduction to Lean thinking


• Six Sigma methods and quality


• Basic Minitab measurement system analysis


• Process Capability


• Six Sigma project simulation (helicopter)

Week Two

• Student project reviews


• Lean tools


• Hypothesis testing


• Comparative analysis


• Tests for data stability and normality


• Catapult simulation

Week Three

• Student project reviews


• Advanced Lean methods


• Regression and correlation


• Quick changeovers (SMED)


• Airplane simulation

Week Four

• Student project reviews


• Advanced statistical tools


• Design of experiments


• Team dynamics


• Putting it all together to achieve wealth and prosperity for any organization

Who Should Attend

Key candidates for Lean Six Sigma training and certification are:

• Quality technicians, supervisors and managers


• Plant managers


• Directors and managers of engineering


• Vice presidents or managers of customer service


• Operations managers


• Vice presidents of manufacturing


• Directors and managers of patient services


• Patient quality managers


• CFOs


• Presidents


• CEOs

Organizations in the manufacturing, health care and service-based industries, as well as in higher education, will reap significant benefits from employees attending this program.

Prerequisites

To maximize the benefit of attending Lean Six Sigma training and to continue to realize return on investment for future Lean Six Sigma projects, this course requires that each participant brings a laptop that has the current release Minitab statistical software and Quality Companion software installed.