President and Trusted Advisor at KAVON International, Inc.
Certified Lean Six Sigma Master Black Belt
Certified Quality Auditor
Consultant
Adjunct Faculty at Kent State University
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"If you get invited to be part of a team, don't look at it as a burden to get out of, but rather an opportunity to inspire, invigorate, and bring life to the team."
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"A robust internal auditing program shows its presence both at the beginning and end of continual improvement projects. In the beginning, internal audits identify opportunities for improvement, at the end, internal audits provide a mechanism for monitoring the implemented improvement in order to sustain its benefits for the long term."
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"You want continual improvement? Then I challenge every employee in an organization to discard the status quo and ask themselves everyday, "How can I improve my job?", then find a way to make it happen."
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"An ISO 9001 system, properly implemented and diligently adhered to, can become the cornerstone for a world-class company. The foundation established by this system, brings discipline and documentation to the company culture while focusing on customer satisfaction through continual process improvement. "
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"When it comes to continual improvement programs, the biggest mistake is a failure to launch, the biggest hurdle is culture."
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"Don't let the fear of statistics keep you from launching a continual improvement program. The statistics hurdle is easily overcome, going out of business is not."
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"With Lean Six Sigma, the tools are the easy part, changing organizational culture is the hard part."
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