Technical Session:

"Demystifying Capability Indexes"

All capability indexes have one thing in common, the voice of the customer (tolerances) and the voice of the process (data studies). Additionally, they have requirements such as:

• Capable Measurement Systems
  
• Free of Special Causes
  
• Normally Distributed Distributions (Symmetrical)
  

This presentation will give the essentials of Capability Studies. We will achieve understanding of Capability Indexes and the problems encountered when the data is not normally distributed or contains Special Causes. There are remedies for these conditions that will be covered.

By Robert D. Skillman, CQE, CQA. Metallurgical Engineer, Six Sigma Master Black Belt Lean Master, Principal Facilitator, Kent State University

Bio from KSU Web Page:
http://www.kent.edu/yourtrainingpartner/PublicPrograms/LeanSixSigmaFacilitators.cfm

Robert Skillman, Principal Lean Six Sigma Facilitator Is the Kent State lead Lean Six Sigma Green and Black Belt training and certification facilitator, Robert Skillman, is a Six Sigma Master Black Belt and a Lean Master Sensei, who has been training and certifying Black Belts in Six Sigma and Lean methods since 1997. Skillman received his Lean Master certification from the Shingijutsu Limited Group, the founders of the Toyota Production System. Skillman is an engineer with 35 years of experience. He is also currently a Certified Quality Engineer, Certified Quality Auditor and RAB Certified. His background includes extensive experience in automotive, aerospace, nuclear and service industries. Skillman has held quality, Master Black Belt and metallurgical engineering positions with TRW, RB&W, Cleveland Container and SPS Technologies. Skillman facilitates Kent State’s public offerings of the Lean Six Sigma Certifications, as well as many of the contracted Lean Six Sigma training and certifications.

Presentation:

Donna will lead a Café Style Session to engage attending members into having open discussion for the section’s future direction in areas of:

• Program topics
  
• Presenters
  
• Growth of membership
  

Donna Campbell is the Senior Quality Assurance Engineer for Affymetrix, Inc. Affymetrix GeneChip® microarray technology is the industry-standard tool for analyzing complex genetic information. After inventing microarray technology in the late 1980s, Affymetrix scientists have been dedicated to developing innovative products that provide researchers with a more complete view of the genome.

Donna is an active member of the Cleveland Section ASQ serving on the Leadership Committee as the Job Placement Chair. She also volunteers for ASQ Headquarter as a white paper reviewer, Preliminary Judge for the International Team Excellence Competition, and World Conference Room Monitor for the past three years. She holds ASQ, CQE and Lead Auditor Certification.

Donna has over 20 years experience in quality/medical device/blood manufacture/medical laboratory with several companies. She started as a Medical Technician working her way through all areas of a hospital lab, moving on to the American Red Cross working with QC, Equipment, Validation, Documents, Records, Change Control, CAPA then as QA/Regulatory Manager rebuilding the Quality System for a Medical Device Company and now with Affymetrix, Reagent Manufacturing division.

Donna has one son and lives in North Olmsted, Ohio and can be reached at: donna_campbell@affymetrix.com.